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Refund Policy

At QUANTMADE SIMPLE LAB LLP we aim to deliver high-quality tools, strategies, and training to help traders and investors make better decisions. Please read our refund policy carefully before making a purchase.

1. General Policy

  • All purchases of digital products, trading indicators, strategies, memberships, and training materials are non-refundable once delivered or activated.

  • Since our products are digital in nature, access is granted instantly after purchase, and therefore we cannot accept returns or offer refunds.

2. Subscription Plans

  • If you purchase a subscription (monthly/quarterly/annual), you may cancel your subscription anytime before the next billing cycle.

  • Cancellations ensure that you will not be charged for the next billing cycle, but we do not issue refunds for any unused portion of the current subscription period.

3. Exceptional Circumstances

Refunds may only be considered in the following cases:

  • You were charged more than once due to a technical error.

  • You purchased the same product twice by mistake.

  • You did not receive access to the product/service within 72 hours of purchase due to a technical failure on our side.

In these cases, you must contact our support team at [support@quantmadesimplelab.com] within 7 days of the purchase date.

4. Training & Coaching Programs

  • All coaching, mentoring, and live workshop fees are non-refundable once the session has started.

  • If you are unable to attend a live session, you may request a reschedule (subject to availability), but no refunds will be given.

5. Third-Party Payment Processors

Payments made through third-party gateways (e.g., PayU, Razorpay, Stripe, PayPal, etc.) are also subject to their terms and policies. We are not responsible for any delays or errors caused by these processors.

6. How to Request a Refund (Eligible Cases Only)

To request a refund (if you meet the conditions above):

  1. Email us at [support@quantmadesimplelab.com] with your order ID and proof of payment.

  2. Our support team will review your request within 7 business days.

  3. If approved, refunds will be processed to your original payment method within 10–15 business days, depending on your bank/payment provider.

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